Support

Last updated 2026-10-14

Email support@nodline.app. We reply within 2 business days. For suppliers: if a confirmation link doesn’t work, reply to the email you received. It goes to the buyer.

Common questions

Does Nodline change my purchase orders?

No. Nodline is read-only. It never changes a purchase order or marks it as Ordered.

Why do I have to enter supplier emails?

Shopify doesn’t share supplier email addresses with apps. You add them once on the Suppliers page.

Where do supplier replies go?

To the purchasing email you confirm in Settings.

Does my supplier need an account?

No. They use a secure link to confirm in one click or report different quantities or dates.

What counts toward my plan?

Each unique purchase order you send for confirmation in a month. Follow-ups on the same purchase order are free.